Question 1

Quick Overview - What to expect?

Accepted Answer

This FAQ page answers common questions about starting therapy, what to expect in sessions, fees and insurance, confidentiality, telehealth, cancellations, and crisis guidance—written for clarity so you can decide to reach out and know what to expect next.

Question 2

Getting Started - How Do I Begin?

Accepted Answer

Send a brief message through the website intake form or directly email manaliroy@mindmosaicpsychology.com or call ​+1 (516) 610 0257 to request a free 15‑minute phone or virtual video consultation appointment to share what you’re seeking and confirm fit. This consultation helps us clarify your concerns and goals as well as assess clinical match or fit between client and therapist. If we decide we’re a reasonably good match, we will schedule your first full session. If there is reason to believe we may not be a clinically appropriate fit, I will let you know during the consultation.

Question 3

What happens at the first appointment?

Accepted Answer

Your first session, known as an intake session, focuses on understanding your current concerns and gathering relevant background information to better understand your broader context. We will discuss your presenting concerns, clarify your therapy goals, and begin developing a plan that supports your needs moving forward.

Question 4

How long are sessions?

Accepted Answer

Typical sessions are 53-55 minutes, with longer intake appointments scheduled as needed.

Question 5

How long will I be in therapy?

Accepted Answer

Duration varies by goals and progress. Some people choose short term and focused work; others want longer‑term therapy. We will review progress regularly and adjust the treatment plan collaboratively.

Question 6

What approaches do you use?

Accepted Answer

I integrate various therapeutic modalities depending on client's presenting concerns, clinical needs, and therapy goals. I primarily draw from mindfulness- and- acceptance based approaches, cognitive behavioral and behavioral therapies and psychodynamic approaches, and tailor them to your needs, identity, and cultural context.

Question 7

Do you accept insurance?

Accepted Answer

I accept Aetna Health Insurance. Otherwise, I am out‑of‑network with other insurance companies. I can provide a superbill you may submit to your insurer for possible reimbursement; please check your plan’s out‑of‑network benefits.

Question 8

How and when are payments made?

Accepted Answer

Payment is made on the date of service via a secure portal. Many clients use credit cards, HSA, or FSA cards—check with your plan administrator about eligible expenses.

Question 9

Can I get a Good Faith Estimate?

Accepted Answer

Yes, you will be provided a Good Faith Estimate of expected costs every calendar year. For questions or more information about your right to a Good Faith Estimate, visit https://www.cms.gov/nosurprises.

Question 10

What is cancellation policy?

Accepted Answer

Please provide at least 48 hours’ notice. The client is responsible for the full fee for session in case cancellation is made less than 48 hours prior to scheduled appointment. I request you provide notice of cancellation as soon as is reasonably possible. If you cancel more than 48 hours prior, we’ll make every effort to reschedule for another day/time of the week.

Question 11

Is therapy confidential?

Accepted Answer

Yes—confidentiality is central. Limits to confidentiality (e.g., imminent risk of harm to self or others, mandated reporting for child abuse) will be explained before care begins.

Question 12

Do you offer telehealth or in‑person sessions?

Accepted Answer

Yes, both forms of treatment are offered. Telehealth is available and often effective; in‑person options are limited and depend on current availability. For telehealth, ensure access to a private space and stable internet.

Question 13

Do you provide psychological testing and consultations?

Accepted Answer

Yes—comprehensive cognitive and personality assessments will available in the future but not available at this time. I provide consultation for for clinicians, parents of young adults with mental health concerns, and organizations.

Question 14

What languages do you work in?

Accepted Answer

I provide therapy in English, Bengali, and Hindi, and have intermediate proficiency in Punjabi and Gujarati.

Question 15

Is this service for emergencies?

Accepted Answer

No. If you are in immediate danger or experiencing a psychiatric emergency, please call 988 or 911, or go to the nearest hospital Emergency Room right away.