This FAQ page answers common questions about starting therapy, what to expect in sessions, fees and insurance, confidentiality, telehealth, cancellations, and crisis guidance—written for clarity so you can decide to reach out and know what to expect next.

Send a brief message through the website intake form or directly email manaliroy@mindmosaicpsychology.com (mailto:manaliroy@mindmosaicpsychology.com)or call ​+1 (516) 610 0257 to request a free 15‑minute phone or virtual video consultation appointment to share what you’re seeking and confirm fit. This consultation helps us clarify your concerns and goals as well as assess clinical match or fit between client and therapist. If we decide we’re a reasonably good match, we will schedule your first full session. If there is reason to believe we may not be a clinically appropriate fit, I will let you know during the consultation.

Your first session, known as an intake session, focuses on understanding your current concerns and gathering relevant background information to better understand your broader context. We will discuss your presenting concerns, clarify your therapy goals, and begin developing a plan that supports your needs moving forward.

Typical sessions are 53-55 minutes, with longer intake appointments scheduled as needed.

Duration varies by goals and progress. Some people choose short term and focused work; others want longer‑term therapy. We will review progress regularly and adjust the treatment plan collaboratively.

I integrate various therapeutic modalities depending on client's presenting concerns, clinical needs, and therapy goals. I primarily draw from mindfulness- and- acceptance based approaches, cognitive behavioral and behavioral therapies and psychodynamic approaches, and tailor them to your needs, identity, and cultural context.

I accept Aetna Health Insurance. Otherwise, I am out‑of‑network with other insurance companies. I can provide a superbill you may submit to your insurer for possible reimbursement; please check your plan’s out‑of‑network benefits.

Payment is made on the date of service via a secure portal. Many clients use credit cards, HSA, or FSA cards—check with your plan administrator about eligible expenses.

Yes, you will be provided a Good Faith Estimate of expected costs every calendar year. For questions or more information about your right to a Good Faith Estimate, visit https://www.cms.gov/nosurprises.(https://www.cms.gov/nosurprises)

Please provide at least 48 hours’ notice. The client is responsible for the full fee for session in case cancellation is made less than 48 hours prior to scheduled appointment. I request you provide notice of cancellation as soon as is reasonably possible. If you cancel more than 48 hours prior, we’ll make every effort to reschedule for another day/time of the week.

Yes—confidentiality is central. Limits to confidentiality (e.g., imminent risk of harm to self or others, mandated reporting for child abuse) will be explained before care begins.

Yes, both forms of treatment are offered. Telehealth is available and often effective; in‑person options are limited and depend on current availability. For telehealth, ensure access to a private space and stable internet.

Yes—comprehensive cognitive and personality assessments will available in the future but not available at this time. I provide consultation for for clinicians, parents of young adults with mental health concerns, and organizations.

I provide therapy in English, Bengali, and Hindi, and have intermediate proficiency in Punjabi and Gujarati.

No. If you are in immediate danger or experiencing a psychiatric emergency, please call 988 or 911, or go to the nearest hospital Emergency Room right away.